Help Centre

• All registrations can be made online  only  using the available forms.
• No registration can be made on our premises.

IMPORTANT INFORMATION

In accordance with article 14 of the COVID-19 Ordinance, a COVID certificate with QR code, valid for each part of the test, is MANDATORY to participate in the test. Your QR code will be scanned during each part of the test.

As a reminder, the COVID certificate can be obtained :

• after vaccination (certificate valid for 365 days)
• after cure (certificate valid 180 days after infection
• after a negative PCR test (certificate valid 72 hours)
• after a negative rapid antigen test (certificate valid 48 hours)

If there is no certificate or an invalid certificate, you will not be able to take the test.

Conditions of registration

1. A confirmation of registration for the fide test will be sent automatically to each participant immediately after registration.
2. An invoice of the fide test registration fee along with an ISR will be sent to the postal address provided by the participant.
3. The registration fee for the fide test must be paid before the first exam date. Proof of payment will be requested from the participant during the first part.
4. The participant will receive an invitation to the fide test indicating the precise dates and times of their test no later than 2 weeks before the test.
5. Any cancellation made in writing to the school administration before the registration deadline will result in the reimbursement of registration fees, with a deduction of CHF 20 for administrative costs.
6. In the event of a cancellation received after this deadline and until the day before the first date of the assessment, the centre will refund the registration fee, but will retain the sum of CHF 88 corresponding to the late cancellation fees.
7. In the event of cancellation or absence on the day of the assessment, no refund can be made.
8. If Bell does not receive payment of the exam fee by the date of your first exam, Bell reserves the right not to accept you for the exam

You will receive an invoice either termly or annually for the course. The course payment is due within 10 days of the postmark of the invoice, and this must be processed before the beginning of the term.

Payments can be made either by payment slips (BVR), credit card (Visa or Mastercard), or bank transfer.

For Young Learner courses, you can receive an invoice either termly or annually. Each payment must be made within 10 days of the postmark of the invoice, and before the beginning of the term.

Payments can be made either by payment slips (BVR), credit card (Visa or Mastercard), or bank transfer.